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DHL Express

Part of DHL

Is this your company?

Single most toxic workplace - Multichannel Sales Associate DHL Express Employee Review

1.0
Aug 21, 2020
Recommend
CEO approval
Business Outlook

Pros

None. It’s horrible. They pray on college kids.

Cons

Current management is known to pray on women in the office and continue moving up the ranks. They shout “we’re a top place to work,” when it is the most depressing place to be. They micromanage you down to the minute. The politics are awful. Someone could be messing up or hindering your work, and you could speak to them person to person and if they were friends with someone in management, a simple / cordial conversation can backfire. The head of HR constantly overlooks the mishaps of management, such as #MeToo related incidents which are rampant. It sounds like she didn’t really care. The recent head of sales said to a Hispanic employee who quit “you couldn’t sell an orange on the side of the highway.” Again, head of HR was notified, no consequences. I was in a meeting with my team and a boss made a sexual joke, the joke had something to do about a woman named Jen and the guy turned it into a joke about genitalia. Please stay away from this company. If you’re reading this, you’re probably in college and think “hey this is one of the most international companies in the world and they want to fly me out to interview me to Tempe Arizona!” That’s how they get you. You are paid $35k base, if you max out on commission one quarter, they make your OTE infinitely harder to hit the next quarter so the only way to make money is by sabotaging every other quarter to make just above poverty line. DHL is a great company too, as a whole, provides a great service to a global economy. The DHL Tempe office is rife with an HR that is out of touch and explicitly lets management get away with anything they want to do, the bosses will hound you about daily activity which shows they don’t trust you and that poking a customer enough times will magically make them ship more. It’s a pricey service and you’re supposed to be dealing with small businesses who can’t afford it. The only way to get a sale is by undercutting FedEx, which has a much superior service in that they offer packages for domestic and international which DHL can’t meet bc they are international only. You’re honestly just a customer service rep to them. Bottom of the barrel poor college kid who doesn’t make money and is treated horribly. That’s why DHL is based out of Tempe. It’s the call center capital of the world so they don’t have to pay you much and because of Arizona State Laws, they can fire you for any reason at all, which usually means they document and exaggerate instances that are completely fabricated so they just enough to oust you. I hope if you’ve made it this far, you understand, there are much better jobs out there. If you don’t want to be hounded by someone every hour of the day who stands over your shoulder who faked their activity and performance (or slept with those deemed important) to the top, do not work here.

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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