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DHL Express

Part of DHL

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Extreme Micromanagement - Field Sales DHL Express Employee Review

2.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Strong international brand. Great global logistics reach. Largely hard-working employee group. They invest a lot in training and support. Often promote from within and good advancement opportunities for strong performers (but you often must be willing to relocate to another part of the country, or even outside the U.S.)

Cons

Even coming in as an experienced professional you'll be treated like a recent college grad that must be completely molded into the person they want you to be. Extremely long work hours, stress, and lesser product offering than competitors (no domestic, no international economy, etc.). Very short-term commission structure so your salary is often only as good as the work you've done in the past 1-2 months and often the way your performance is based on is how well you've done in the past few weeks. Too many layers of management and managers that spend too much time constantly finding ways they want to improve you instead of allowing a successful salesperson a bit of space and a break from over-management. Way too much red tape to get simple things accomplished. Everything you need to do with day-to-day tasks, there is a form to fill out and a lengthy process. If you're of an entrepreneurial mindset stay extremely far away. The culture is one of exposing each employee's short-comings to their peers and reprimanding them in front of the group. Too little concern for work-life balance. The hours that you'll put in, 10 vacation days to start is hugely inadequate. There's a general feeling that you're working in a sales group that's only a small notch above auto-dealership sales.

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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