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DHL Express

Part of DHL

Is this your company?

Has potential, but lacks leadership and direction. - Sales Executive DHL Express Employee Review

2.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

-Freedom, but that depends on your area management/manager. -Training is OK, but has fallen off greatly and provided by those whom have never performed the role they are training for or had seen seldom time in the role. - Health benefits and 401K. -Networking worldwide and colleague connection.

Cons

-Leadership is essentially leading blind and throwing darts trying to hit a bullseye. -Commission plan is more structured to those who cheat the system. -Territories are lopsided, but everyone is given the same % target increase added to their quarterly target goals even though the potentials of the territories are far from the same. Corporate is essentially taking the easy way out as opposed to a more structure/clear approach. -Lack of understanding to a customers needs and more worried of a sales persons KPI’s. Values inputs over outputs. -Military mentality. Must follow chain of command with communication even though it gets lost on the first or second rung of the ladder. Rarely is there a resolution to the core problem. -Sales support is lacking in most departments, pushing anything and everything on sales. -Favorites are promoted or preferred not off talent or knowledge, but who you know or can have a drink with… -Leadership has an awful time at recognizing true and honest success. -Base pay is low. They essentially lump all states/cities into the same bracket, even though the economy carries different weight in each. -Lost in company focus or direction. Never stable and always changes. Confuses employees and customers greatly.

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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