Pros
Consistent pay. Good first level leadership in the support organization. Excellent training opportunities and good teams of people to work with. Flexibility of schedule and vacation. Good benefits including a week of corporate holiday for the christmas holiday. Overall a decent place to work with a lot of flexibility and good benefits. But it's the people I keep coming back for.
Cons
As with any large company you have good and bad management. Executive management seems to have a plan in place but there's always a lot of rhetoric. Dell prides itself on ambiguity which is really just a nice way to say we fly by the seat of our pants. Pay is mediocre at best, so make sure you get it right when you start because they're not going to give you much of a bump every year. Expect to wait 5 yrs to be promoted into any type of seniro role. There's little planning and spending is sometimes very difficult to understand. They want to spend 1% of net on infrastructure, but any pet project that Michael has comes off the top of that budget, so there's little investment in updating infrastructure. This plays out with problems plaguing employees like the tools required for your job are SUPER slow or clunky because the back-end isn't hefty enough to handle the load 60% of the time, or core services are interrupted because they're not sufficiently scaled.