Lies, Impossible Promotions, and Unreachable Quotas - Account Manager Dell Technologies Employee Review

1.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

If you do the basics you can keep off most radars and keep management happy for the most part. Doing these basics used to result in hitting your quotas as well!

Cons

Lies: We were told backlog wasn’t taken into consideration when quotas were issued. Turns out they were. Been remote since Covid. Was told we’d never go back. Been over 3 years and even CEO said it’s permanent. People made life choices based on this! Now, we must return. Pretty normal. Promotions: You can do everything you are told to do and they still won’t promote you. This is 100% a lack of good leadership. People get promoted based on “who you know” not “what you do”. Quotas: These have always been high, but the company literally made quotas this year so high because the paid out too much last year. That’s not ok! In the last 3 years quotas have quadrupled! After 14 consecutive “record breaking” quarters, we are are now “paying back” the company?!?!

Explore other reviews about Dell Technologies

5.0
Feb 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Place to work and advancement.

Cons

New Organization structure during 2025 ended team building by making one company/Division team instead of smaller specialized teams.

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

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