A mixed bag; constant half-baked changes but - Technical Support Engineer Dell Technologies Employee Review

3.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Usually great starting pay Excellent benefits (3 weeks vacation, 2 weeks sick leave, fantastic health insurance, paid parental leave, reimbursement accounts, 6% 401k match) Much more ethical than most companies I've experienced Took covid much more seriously than most corporations Extraordinarily serious about diversity and inclusivity; I've had many openly gay and trans coworkers and they were treated the same as everyone else Usually good about leaving work at work, for individual contributors

Cons

Management constantly changes the KPI goalposts (sometimes every month) Minimal internal communication and coordination between departments Extremely fast-paced, extremely high stress environment Nearly impossible to escape your initial role; a common joke you'll hear is that the best way to be promoted is to quit and re-apply in 6 months Pay doesn't keep up with the market; it's common for new hires to be making significantly more than the company veterans

Explore other reviews about Dell Technologies

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good place to evolve on your professional development

Cons

constant layoffs, which creates a stressful environment

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

At this point? None honestly.

Cons

They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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