Good pay but stagnant salaries and poor management - Lead Customer Success Manager Dynatrace Employee Review

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Salaries are quite good compared to local companies, but are stagnant and not keeping up with inflation. - Additional wellness days (4 per year) - Great colleagues (though in decline due to workload stress) - Can learn about many technologies if you're prepared to invest your own time and don't need or expect any guidance

Cons

- Management and leadership are pretty much useless (though friendly). Hardly any European leaders and US have no clue how things work on our side of the pond - Dreadful tooling makes doing job much harder than it needs to be and product is very complex - Don't expect to learn much beyond technology. No learning for specific job after onboarding unless you sign up for the informal mentoring program and then get a good mentor - Salaries on the decline as inflation rapidly erasing value. Not competitive against other international companies. - Company is penny pinching to the detriment of employees in every possible area (including cheaping out on yogurts recently), whilst US leaders' salaries increase by double digit % every year. - Employees under pressure to "understand" the need to economise, whilst being pushed to contribute to strong growth (25% YoY) and rewards for doing so constantly slashed - Watch out for the employee surveys. They trick you into giving your response and then days later they drop a new bombshell with the latest harmful-to-employees news (latest was 25% reduction in variable salary)

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Dynatrace Response
1d
Thank you for sharing this, your perspective matters to us.

Explore other reviews about Dynatrace

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun to work at this place

Cons

Not a bad place to work

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Dynatrace Response
1d
Thank you for taking the time to leave this review. We really appreciate it.
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Product Great Perks Co-Workers

Cons

A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

3
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Dynatrace Response
1d
Thank you for your feedback and for adding your perspective here.
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