Great product; Unhappy people - Anonymous employee Dynatrace Employee Review

2.0
Jun 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynatrace offers the best Digital Performance Management (DPM) software on the market and is the market leader. It also offers market-leading training on its products and general practices. Middle management and team cohesion can be one of the most rewarding aspects of the job. Talent is phenomenal with great expertise, collaboration, and enthusiasm. The training program for fresh college graduates is an excellent introduction to the working world for those that don't have it, though they oversell what they're able to teach you. Don't expect to learn to write code if you don't already know how to, for example.

Cons

Sales, product, and services are not often very aligned. This can lead to mismatches in messaging (both internal and external) and strategic direction. Sales over promises and over commits and services are generally left to pick up the pieces. This can lead to considerable frustration. The team in Austria writes most of the software and there is a considerable organisational disconnect between the EMEA and NORAM teams. There is also a perception that PE ownership of the company is driving upper management to make short-term decisions that maximize our short-term value but put our long-term viability at risk. This is just a perception and I'm not sure how true this is. The interview communicated a different role and different company than I ended up working with. Additionally, many of the support systems that were supposed to be in place for employees were virtually non-existent after the professional development program (PDP). During the interview they stated that each employee would have an individual career development plan and this would allow for rapid advancement within the company. They also overstated that their aggressive performance-based compensation program. Finally, they failed to communicate the pace and frequency of relocation. Many employees were surprised to discover that the actual compensation after two years employment was considerably lower than what was communicated as median after that same time. This has led to a higher than normal churn rate and overall unhappiness among most of my peers. There is a general distrust of management and lot of grumbling as a result. This obviously can become a somewhat toxic environment. More senior consultants report that there is little career growth and a few have communicated that they haven't had a performance review in nearly two years. Compensation does not match cost of living and nearly all COLAs are rejected. Those that are accepted are considerably below market and disconnected from Dynatrace's peers. Consultants in these high cost markets are either of low quality, limited experience, or limited tenure almost universally. Relocation preferences are quite hit-or-miss. They are incredibly dependent on luck and availability, and contract length can vary widely. While there are some internal changes to affect the length of contracts, there have been some consultants that were asked to move locations 4-6 months apart with less than two weeks notice and with a fixed relocation budget that's not related to distance or circumstances.

avatar
Dynatrace Response
8y
We appreciate your review. We must agree that our DPM solution is top notch along with our professional training, so thank you for pointing out those positive qualities. Being a worldwide company, we strive to be as collaborative as possible. With recent company changes, I think this will be more transparent. Our recruiting team works hard to be as straight forward, communicative and realistic with each job requisition that they fill. We apologize that your experience did not match that expectation. Your response is very much appreciated as we continue to move forward with a better communicated & educational recruitment process for our future new hires.

Explore other reviews about Dynatrace

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Strong employee base, dedicated toward driving results.

Cons

No cons that are unique about Dynatrace .

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Product Great Perks Co-Workers

Cons

A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

4
avatar
Dynatrace Response
2w
Thank you for your feedback and for adding your perspective here.
See reviews by: Helpful|Rating|Date|All