3.0
May 21, 2018
Anonymous employee
Current employee, more than 8 years
Waltham, MA
Recommend
CEO approval
Business Outlook
Pros
Great employees who care about the customers and their satisfaction with the product. (see Con #1) Good Work/Life balance. Product evolution is impressive and will hopefully lead the way to the next generation of AI and monitoring.
Cons
#1 - Unfortunately the mgmt model and prioritization doesn't allow the customer frustrations to be addressed in a timely manner. #2 too many WFH and leave the office empty causing collaboration and motivation to be decreasing or lost. #3 - painful upgrade transition, especially for those who keep the network up and work to maintain customer satisfaction.