Poor culture locally in India - Senior Customer Success Manager Dynatrace Employee Review

1.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture, product and people BUT at a global level only.

Cons

Very toxic and poor culture in India. No professionalism. Had to actually look out within few months itself bcoz of this toxic culture which runs without ethics, mutual respect and complete deviation from global policy and vision.

avatar
Dynatrace Response
1y
Thank you for sharing your feedback, and we truly apologize for your negative experience. While we’re glad to hear that you value the global culture, product, and people at Dynatrace, we regret that your local experience in Mumbai did not meet the same expectations. Your comments about the toxic culture, lack of professionalism, and deviation from global policies are concerning, and we take them seriously as we investigate this matter. At Dynatrace, we don’t promote nor tolerate toxicity of any kind and foster a people-first culture across the company. Our people are our most valued asset, and our focus on fostering an inclusive, supportive, and healthy environment is the backbone of our culture. Your feedback will be shared with the relevant teams to help address these issues and improve the experience for current and future team members in Mumbai. We’re grateful to have you on our team and we want to help make things right. If you’d like to share any further concerns, please reach out to us at employee.relations@dynatrace.com.

Explore other reviews about Dynatrace

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun to work at this place

Cons

Not a bad place to work

avatar
Dynatrace Response
2w
Thank you for taking the time to leave this review. We really appreciate it.
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Product Great Perks Co-Workers

Cons

A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

4
avatar
Dynatrace Response
2w
Thank you for your feedback and for adding your perspective here.
See reviews by: Helpful|Rating|Date|All