Great technology that customers love.
A business outcomes proposition that resonates with customers aligned to their greatest pain points.
Inclusive and supportive executive team and management, who lead from the front and understand the field based challenges and market.
Team mates that are all in, and represent a culture that we're all in it together.
Cons
Quote to order processes require quite a bit of manual intervention, but no more than I have seen elsewhere and the teams in support are quick to respond and eager to provide help.
Dynatrace Response
1y
Thank you for your fantastic feedback and for being part of Dynatrace! Our culture is truly about being all in it together, and we’re happy to hear you appreciate that as well as value our technology, customer-focused approach, and inclusive leadership. We understand that the quote-to-order process could be more streamlined and appreciate your acknowledgment of the support teams' responsiveness and eagerness to help. Continuous improvement is a priority, and we’re committed to making refinements that benefit both our customers and our teams. Your advice and positive outlook mean a lot to us. Thank you for your dedication and contributions to our success!
A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next.
Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.
4
Dynatrace Response
1w
Thank you for your feedback and for adding your perspective here.