Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Dynatrace

      Engaged Employer

      Dynatrace reviews

      Company is taking a turn for the worst - Client Services Analyst Dynatrace Employee Review

      1.0
      Sep 10, 2025
      Client services analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I guess one pro is that you get paid.

      Cons

      Company is managed by people who are so disconnected and paid so much that the changes they make are like they are throwing darts. They make a new product only for it to be chimera'd with the gen 2 product. They make a proprietary query language called DQL which is hard to learn and has essentially zero documentation. Customers would call and ask me why they are paying more and receiving less support than a year ago and I have no idea what to tell them. Management gets paid far too much without any consequences for their choices, meanwhile have the team gets laid off.

      avatar
      Dynatrace Response
      8mo
      Thanks for sharing and for your years of service at Dynatrace. We appreciate your honesty and the time you took to provide feedback. We understand your concerns about leadership decisions, product direction, and internal support. As the business evolves, we recognize that some changes—particularly those related to strategy, product development, and organizational structure—can be disruptive and difficult to navigate. We’re committed to learning from these moments and improving how we support our teams through change. Thank you again for your contributions, and we wish you all the best in your future endeavors.

      Explore other reviews about Dynatrace

      5.0
      Jun 1, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun to work at this place

      Cons

      Not a bad place to work

      avatar
      Dynatrace Response
      6d
      Thank you for taking the time to leave this review. We really appreciate it.
      2.0
      May 22, 2026
      Customer success engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Product Great Perks Co-Workers

      Cons

      A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

      3
      avatar
      Dynatrace Response
      6d
      Thank you for your feedback and for adding your perspective here.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Dynatrace jobs | Dynatrace salaries | Dynatrace benefits | Dynatrace interviews | Dynatrace conversations
      Dynatrace reviewsDynatrace Client Services Analyst reviewsDynatrace review