It's a job - Anonymous employee FedEx Office Employee Review

2.0
Mar 31, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job to get if they are hiring. Decent benefits. You will get good experience. It is possible to move up the ladder there if that is what you want. Be nice to your customers, they are all prospective employers.

Cons

They expect you to do an impossible amount of work with a skeleton crew and minimal resources. The pay is very low. It is very stressful. The customers are under a lot of pressure and are very demanding due to deadlines or whatever so they will take it out on you. The employees are under a lot of pressure so that will also make the working enviornment unpleasent. Depending on your management you may or may not be appreciated for your efforts, but they will notice when you screw up.There are a lot of detailed and pointless rules and procedures you must follow and you will get written up for minor errors. They change the rules and procedures every week. Training is poor. If you know what you are doing, you will probably carrie most of the weight on your shift (you will have to do everything). I've seen a lot of people walk off the job . Fedex burocracy does not care about its employees at all. You can be easily replaced, but they probably won't replace you. The store will just be short one more person when you get fired/quit.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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