Pros
Pay wasn’t terrible, at first. Met some nice people, and I’ve had good managers this far.
Cons
Huge, huge, HUGE disconnect between corporate and district managers and the reality in each store. It’s all about the bottom line - how can FXO retain as much profit as possible and entice more investors? Cut team member hours, prohibit overtime, and change its definition of full-time to 30 hours a week which you’ll accrue over the course of 5 days. There seems an unending supply of technologically illiterate customers whom expect you to not only help them make their unrealistic deadlines, but expect you to give them a crash course in how to properly navigate software on their device. I also can’t tell you how many times I get yelled at because FedEx doesn’t accept postage stamps as legal tender. The customers I can deal with, but what’s especially frustrating are all the changes they’re making within the company. They’re selling it to team members as “exciting” and “with you guys in mind” but that’s far from the truth. There’s little to no room for growth within this company.