Tedious. - Center Assistant Manager FedEx Office Employee Review

3.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits for the level of job it is. Pay is mediocre. 1 week of vacation 1st year, 2 weeks the 2nd year and 3 weeks starting the 4th year. 401k matching up to 5%. Health, dental, vision. Not great plans, but something. Managers can bonus quarterly but it is rare in most locations.

Cons

As with any customer-service oriented job, you are expected to meet unrealistic customer expectations and give every customer a lengthy spiel about the current month's sale ("Don't forget to take the survey too!")

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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