Cusromer consultant - Customer Consultant FedEx Office Employee Review

2.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Very nice customers to work with on a day to day bases

Cons

Why the upper CEO staff and management don't really care what is really happening in the centers to this day. Are they that blind or really don't care. It seems to me if I read what I have been reading it would raise flags enough for me to start being concerned and try to figure out what is really going on and what could I do to fix it. But Brian Phillips and Fred Smith don't seem to really show they care. It is only showing they care about how much money they can put in there pockets and not to care about the ones doing the hard work in the centers. I have read most of the concerns from former team members, managers I think they are very spot on and Brian Phillips and Fred Dmith should be ashamed of the way they are allowing managers in the centers today treat team members terrible.

Explore other reviews about FedEx Office

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

See reviews by: Helpful|Rating|Date|All