A Very unhappy place to work - Center Consultant FedEx Office Employee Review

1.0
May 14, 2015
Recommend
CEO approval
Business Outlook

Pros

there is little to write in this section except that there are Paid holidays here vacation time and sick time.

Cons

Cutting hours just to boot the centers performance to reach Presidents Club, Hourly wage is very very poor. merit increases dont keep pace with the amount of work and the cost of living. Unfair tenure recognition where new employees are being hired in at or close to the same rate as team members that been there alot longer. Respect is non-existant Paperless shipping is a joke, severely slowed down service. being called Consultants we dont make enough to have that title. This job is no different than a job that says "Would you like frys with that" constantly being audited and measured on performance. Little trust, alot fo team member bickering and verbal fighting. constant threat of being written up for silly things that dont impeed the flow of business. there is little incentive to grow or promote business where there is no reward for hard work for the team member only the center manager and management sees the reward which is highly unfair where funds go in to center team member relations fund

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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