A Company trying to find it's way. - Manager FedEx Office Employee Review

1.0
Sep 6, 2008
Recommend
CEO approval
Business Outlook

Pros

A solid training organization has been built. . Great people in the field. Employees who are dedicated and passionate. Amazing focus on Customer Service. Very smart and talented field employees. New marketing programs, tools and resources now being offered.

Cons

Promotions based more on who you know and the good old boys network. Play golf with the right people and your going to move up fast. Senior Leadership is out of touch with the field. Mission statement says People First but in reality they are just words on a website. Lack of diversity a real concern and turnover rates on the rise again.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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