CSR - Customer Service Representative HCLTech Employee Review

3.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Wfh if u get good TL

Cons

Pressure and night shift and there is no day shift for this role

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy, good leadership, support from the top.

Cons

Lack of communication, company is way too big, no bonuses under the guise of budget, no raises or promotions. No one seems to understand the process of how to get one

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