To avoid at all cost! - Product Support Analyst HCLTech Employee Review

1.0
Nov 13, 2019
Recommend
CEO approval
Business Outlook

Pros

I can only appreciate the great team I ended up with, very nice people always trying to help each other.

Cons

Management and HR don’t exist… The worst company ever! I don’t know how is possible that big companies still hire HCL to take care of their projects, I assume they’re cheap, but this has negative consequence especially on the employee! The entire management staff is in India and they don’t care about you, a lot of issues on payslips (less money, never more :D), and to fix this, it will expect you an excruciating threads of emails, begging for your own money. In case you get a promotion, your contract won’t change and you won’t have an increase of salary…basically, you’re just working more! The annual bonus is a mere mirage, even when you work harder then ever and your metrics are perfect, every month you will receive the default answer: “you’ll have it next month!” You will be lost ESPECIALLY at the beginning: trainings are ridiculous, done from someone not even in the country, any of your questions will never have a response…as I said…LOST. Minimum by law: no bonus, no perks, no sick paid, no health insurance, 20 day holidays, work on bank holiday. I was not completely sincere about perks, you have free sneaks :D You can’t trust the company, in case you need some papers for every possible situation, for bank, revenue or visa you won’t receive assistance, the HR is completely useless! At the end probably you will receive what you need but every time you will have for sure to fight for it.

Explore other reviews about HCLTech

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment with good training

Cons

i don't see any cons , bcz its best

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job that pays you money

Cons

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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