Not easy being on a rocket ship - Anonymous employee Hopper Employee Review

5.0
Mar 29, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The culture is amazing for high/top performers. The company values are extremely clear - and modeled by CEO, leadership, and everyone around you. - Product Led company - if you're a Product Manger, Data Scientist, or Engineer - you get a lot of say in where the product goes - Insane autonomy. There's no elusive "business" that tells you what you need to build. The Single-threaded own model works really well here. Each vertical manages their own business with clear metrics that are obsessively measured. - Path to promotions and career growth is clear. You obsess about the customer, identify a problem and quickly find ways to test out ideas, and see if you can create value for the company. If you do this - you get promoted. Everyone is encouraged to write up ideas and lobby teams to work on them. - WFH is great. Company does a great job writing things down - so there's never a time where "decisions got made in HQ without you". - The team is made up of amazing, smart, humble, and results obsessed people. No egos. - The company is working on diversity & inclusion (which is great!), especially on hiring practices. But if you look around and see who's getting promoted and who's leading - it's one of the most gender diverse teams. - With travel rebounding post-covid Hopper is incredibly well positioned due to its fintech plays and competitive pricing in travel.

Cons

- If a social work environment, or a "work family" with lots of happy hours and foosball tournaments is important to you, this might not be the place. The people are brilliant and kind - but results matter more than anything else. Esp, with the company leaning in to support "remote work" - You will have to work hard. The company's at a critical time and has just completed its series F and acquired a strategic B2B partner. It's not a 9 to 5 gig. If you're willing to do this - you'll see the rewards of your work much faster than any other company. - You're responsible for your career path and growth. Unlike larger companies that have extensive feedback, coaching review processes - at Hopper you have to seek this out.

Explore other reviews about Hopper

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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