Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Hopper?

41% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Benefits were great." ((in 37 reviews)); "Great people at the company." ((in 36 reviews)); "Permanent work from home" ((in 28 reviews)); "Competitive Salary and good health card" ((in 27 reviews)); "Compensation is good." ((in 15 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 37 reviews)); "There are ongoing concerns about frequent layoffs and a lack of job stability." ((in 36 reviews)); "The culture is toxic" ((in 25 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 24 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 17 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Career opportunities

2.9

Culture & values

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

2.0

Dec 23, 2018

The Rise & Fall of Hopper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Great PR and Growth Teams * Excellent creativity on company apparel and swag (illustrator is amongst the best in the game) * Smart & Humble people * Fun product and industry to be in * Competitive Salary * Great office environments in Montreal and Cambridge

Cons

* Upper level leadership has generally not had experience actually scaling a company to IPO * Lack of cohesive long-term product and growth strategy * Abysmal ability to manage releases on both iOS and Android for age of company * CEO is too "in the weeds" * In vs Out Culture - if you're "in" then you can do any role even if you're not qualified for it * Absolutely no learning and development initiatives or career pathing

1.0

Aug 26, 2020

Stay FAR FAR Away!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and compensation are strong. There's nothing else.

Cons

CEO / Co-Founder is verbally and emotionally abusive and when he's not he just ignores you. Other Co-Founders just sit back and let him be that way because they appear too afraid to say or do anything. There is a lack of any clear strategy and cross-office collaboration - people just bend over to the CEO and his daily tyrants. Values are copied from Amazon - super original - and rarely practiced by any leaders. So in summary, if you want to be over-worked, under-appreciated and made to feel horrible on a daily basis then Hopper is the place for you!

2.0

Nov 28, 2023

Interesting challenges, but isolating and abusive

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Good base salary Unlimited PTO and actually can use it Great benefits Smart coworkers Lots of autonomy Scala is cool

Cons

Our CEO said in a recent profile (meant as positive PR!) that "employee happiness is not a goal". Believe him! It's not. Everything bad about Hoppers culture is 100% by design. They WANT employees to feel insecure in their job all the time. They WANT teams to be really just a few brilliant individual contributors that occasionally exchange token words with each other to undermine each other and try to get ahead. You will be treated like a replaceable part no matter how good your work is, because how good you are doesn't really matter all that much, either. There are plenty of people capable of doing this job for a year, which is all Hopper seems to care to keep people around for even if they don't leave of their own accord. It's a mess. Your reward for doing a good job is you get to have more of the same mess and chaos until the next round of layoffs. THIS IS YOUR BEST CASE SCENARIO.

Viewing 1 - 3 of 433 Reviews

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The Rise & Fall of Hopper

Stay FAR FAR Away!

Interesting challenges, but isolating and abusive

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