Hopper’s Downfall: Lies, Layoffs, and Leadership Failure - Anonymous employee Hopper Employee Review

1.0
Nov 25, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll learn exactly how not to manage people.

Cons

Hopper is by far the worst company I’ve encountered, plagued by unethical leadership, a toxic work environment, and a crumbling business model. The workplace fosters discrimination, gossip, and constant dishonesty, leaving employees burned out—many even requested layoffs to escape. Employees are pressured to mislead partners, and most B2B deals fail, except for Capital One. For instance, the partnership with Nubank, the fastest-growing bank in Latin America, was widely announced but has resulted in almost no bookings after nearly a year. Layoffs were poorly managed, affecting 30% of U.S. staff and 70% internationally, with no support for affected employees, leaving morale at an all-time low. Leadership is toxic, fostering favoritism and punishing those who voice concerns or challenge decisions. Employee bonuses are often delayed, highlighting financial instability and a lack of respect for the workforce. The company’s inadequate technology leads to frequent system issues and a subpar customer experience. High turnover is rampant, with top talent leaving due to the toxic culture and lack of growth opportunities. Expedia regained 50% of bookings within two months (Might as well apply directly to Expedia), highlighting Hopper's inability to compete. With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in.

Explore other reviews about Hopper

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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