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      IDT

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      IDT reviews

      "Toxic Leadership, Chaotic Processes, and Zero Support - A Cautionary Tale" - Software QA Engineer IDT Employee Review

      1.0
      Apr 9, 2025
      Software qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Salary. Comprehensive Benefits: Medical insurance, gym reimbursement, and English language lessons.

      Cons

      Abysmal Onboarding: No structured training. Manager explicitly stated, "I won’t teach you – you’re not an intern," expecting self-taught mastery of outdated documentation. Unrealistic Expectations: Criticized for not finding bugs in smoke tests within days of joining, despite being new to the project. Manager demanded "indispensable" contributions in 2 weeks. Micromanagement: Mandatory daily Slack status updates. Chaotic Workflows: Daily "30-minute" meetings dragging to 1 hour with 20+ attendees. Lack of Resources: Critical testing equipment withheld for weeks, blocking core app functionality. Outdated Processes: many of test cases obsolete, documentation unreliable.

      avatar
      IDT Response
      2mo
      Thank you for sharing your experience. At IDT, we have rigorous standards and the fast-paced nature of our work. Our interview pipeline is designed to be transparent about these expectations. We look for proactive problem-solvers who can synthesize information quickly and drive results from day one. While we are always evaluating our onboarding processes, and access points, and we will continue to refine our documentation and meeting efficiency, while we remain committed to an environment that rewards independence and high-quality output over hand-holding.

      Explore other reviews about IDT

      5.0
      Jan 15, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment. Great people

      Cons

      There are not many cons working here

      4.0
      Feb 2, 2026
      Carrier support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job provides good work life balance

      Cons

      Management could be more proactive with team members

      avatar
      IDT Response
      2mo
      We are pleased to hear that you enjoyed a good work-life balance at IDT. We particularly appreciate your note on management proactivity. As we continue to expand and support our remote teams, we recognize that maintaining consistent engagement across distributed environments can be a challenge. We are actively working to bridge these gaps and would sincerely value any specific ideas or suggestions you may have on how we can better support our remote workforce. Thank you for your contributions, and we wish you the very best in your future endeavors.
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