IDT reviews

3.9

68% would recommend to a friend

(367 total reviews)

Samuel Jonas

71% approve of CEO

61% positive business outlook

IDT has an employee rating of 3.9 out of 5 stars, based on 367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDT employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

367 reviews
5.0
Mar 3, 2026

Glad to have got a chance to work in this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Corporate Culture and Values Inspiring products Collaborative Teams

Cons

Haven't found any drawback while working in this company.

avatar
IDT Response
2mo
Thank you so much for your kind words! We are thrilled to hear that you find our products inspiring and our teams collaborative. At IDT, we strive to foster an environment where innovation and teamwork go hand in hand, and it is wonderful to know that your experience over the past years has been so positive. We appreciate your dedication to our mission and look forward to your continued growth with us. Thank you for being a valued member of our team!
3.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

* Payments are always made on time, with no delays. * IDT allows you to work as a consultant from any country. * You can gain hands-on experience with around 10 widely used monitoring solutions.

Cons

* Low salary. * Ongoing scheduling issues, including chronic understaffing due to high turnover. Expect overtime and irregular working hours. * Shifts are often noisy because of frequent false-positive alerts caused by poorly tuned monitoring. Clear runbooks are lacking.

avatar
IDT Response
3mo
Thank you for taking the time to share your feedback. We understand that the demands of providing 24/7 support for our US product were clearly outlined during the interview process, and we strive to be transparent about the nature of the role. However, we regret that your experience fell short of expectations in several key areas. We are actively reviewing our monitoring practices to reduce alert fatigue and improve signal-to-noise ratios. Additionally, we are committed to addressing runbook documentation gaps and exploring ways to enhance scheduling predictability and staffing stability. Your insights will be shared with the relevant teams as we continue to refine our processes. We value the contributions you made during your time with us and wish you the very best in your future endeavors.
4.0
Jan 9, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Fine overall working experience here

Cons

Usual company politics and such

Viewing 1 - 3 of 367 Reviews

Glassdoor has 441 IDT reviews submitted anonymously by IDT employees. Read employee reviews and ratings on Glassdoor to decide if IDT is right for you.