IDT reviews

3.9

68% would recommend to a friend

(367 total reviews)

Samuel Jonas

71% approve of CEO

61% positive business outlook

IDT has an employee rating of 3.9 out of 5 stars, based on 367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDT employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

367 reviews
5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

High Engineering Standards: The interview process is rigorous, which reflects the high caliber of the team. You’ll work with true professionals in a facilitating environment. Focus on Quality: Unlike many companies, IDT values technical health. A significant portion of time is dedicated to tech debt, code refactoring, and infrastructure improvements—not just business features. Transparent Growth: Compensation is competitive, and there is a very clear, transparent framework for how to increase your salary and progress in your career.

Cons

On-Call Demands: Incident calls can be a reality here. While the tech debt focus helps, you should be prepared for occasional high-pressure support situations.

avatar
IDT Response
1mo
Thank you for providing such a thoughtful and detailed review of your time with IDT. We are thrilled that our commitment to technical health and high engineering standards resonates with you. We firmly believe that dedicating time to refactoring and infrastructure isn't just a ""nice-to-have"" but the foundation of building a sustainable, scalable business. It is also great to hear that our transparent career framework provides the clarity you need to grow your compensation and role with confidence. Regarding your mention of on-call demands: while we strive to minimize incidents by prioritizing tech debt and system stability, the nature of large-scale infrastructure means high-pressure situations can arise. We are committed to supporting our engineers during these times and ensuring that our ""facilitating environment"" extends to how we handle incidents and post-mortems together. Thank you for your dedication to quality and for being a part of our professional community.
4.0
Dec 15, 2025

Good environment

Recommend
CEO approval
Business Outlook

Pros

Colleagues Regular Pay Flexibility with time zones Language courses

Cons

Hectic team management Hard (er) to get a raise

avatar
IDT Response
1mo
Great to hear that you enjoy working with your colleagues and that our time zone flexibility and language courses have been a positive part of your professional life here. We also appreciate your honest feedback regarding team management and the process for rate adjustments. We understand that a fast-paced environment can sometimes feel hectic, and we are constantly looking for ways to improve our project coordination to provide more stability for our distributed teams. Regarding compensation, we aim to maintain a fair and competitive structure and we encourage open dialogue with your manager during performance syncs to discuss your contributions and career path. Thank you for your hard work and for being a valued part of the IDT community.
2.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

None really. Management is the real problem.

Cons

Everything is a mess. Management is toxic and abusive. Co workers are like zombies, burned out and quiet as mummies.

avatar
IDT Response
2mo
We are disappointed to hear that you did not have a positive experience while working with us. We strive to provide a workplace that is positive and not toxic and we wish you would have discussed your feelings while you were employed because perhaps we could have assisted you. We attempt to have regular feedbackprocess inside the company, and an open door policy with HR and management. Fortunately, we have not received similar feedback but if we do, we will promptly address it. We wish you a work environment that respects your skills, your voice, and your well-being. We are sorry you did not experience that during your time with us.
Viewing 7 - 9 of 367 Reviews

Glassdoor has 440 IDT reviews submitted anonymously by IDT employees. Read employee reviews and ratings on Glassdoor to decide if IDT is right for you.