5.0
Jun 2, 2026
Current employee, less than 1 year
Auckland,
Recommend
CEO approval
Business Outlook
Pros
Supportive team with a positive culture. Good training and onboarding process, and colleagues are always willing to help. Flexible working arrangements and strong focus on customer experience. Opportunities to learn communication, problem-solving, and teamwork skills in a fast-paced environment.
Cons
Customer demand can be unpredictable, especially during promotions and peak periods. Some processes involve multiple systems and teams, which can occasionally slow down resolutions. Career progression opportunities may depend on business needs and available openings.