Great Medical Benefits, but everything else..... - Customer Service Representative IKEA Employee Review

In short, everything else. Since they implemented a plan known as "O4G" or Organization for Growth, the care that used to be there for the employees is gone. Hours are down, which makes the whole operation harder to handle as the store is massive and customers can't get enough help. The checkout lanes are always backed up because there just aren't enough cashiers, due to the hour limitations. Customers are constantly frustrated and employees on the ground can barely take care of them because they are unequipped to do so. This makes the job exhausting and endlessly frustrating.