AVOID AVOID AVOID - Customer Service IKEA Employee Review

1.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

NONE. If you know better, don't work at IKEA.

Cons

They don't care about you. The customers will openly disrespect you and the leadership will do nothing to protect you. The leadership makes things worse. IKEA is cheap and they understaff each department. IKEA is losing money and will try to budget at the cost of their employees' mental health. Avoid IKEA and find somewhere better. This place is no better than any retail job, regardless of what they may claim.

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

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