Needs a Union - Customer Service Representative IKEA Employee Review

2.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

PTO is more than fair, employee discount which stacks

Cons

Horrific turnover rate due to poor management. Overworked and underpaid with very little training being given. Wages are far under local retail wages with laughable raises even when considered a top employee in the department. New employees starting at wages higher than the veterans are making.

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

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