Transparency is not always there - Staff Software Engineer Intuit Employee Review

3.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

-Benefits are top notch. -Many of the employees are awesome partners.

Cons

-The frequent changes to upper management mean yearly changes to many large projects. -Customer service is terrible and you rarely find a representative that is properly trained or knows who has the proper information. -While the company preaches their employee focus it is not the case. As with any major company they are only there for the all might buck.

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Intuit Response
1y
Thank you for your candid feedback. We’re happy to hear your appreciation for our benefits and your colleagues. We’re sorry to hear though that you’re experiencing some challenges. As a company, we’re always striving to ensure our employees have the leadership, collaboration and support they need to do their best work. Your feedback is valuable in helping us continue to evolve our organization and we welcome you to share via HR Connect. It will also be shared with our People Experiences team. Thank you again for your review and the more than 20 years you’ve contributed to our mission of helping power prosperity for our customers.

Explore other reviews about Intuit

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

internal mobility culture lets you stay engaged and challenged. has access to latest techonologies to learn and grow. peers are good

Cons

strategy of the business is unclear given the recent stock price drop

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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