Fast paced but many incentives to keep you going! - Tax Associate Intuit Employee Review

5.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Indefinite amount of resources to resolve every call.

Cons

Customers will have a general bad experience and regardless of your attempt to express the survey is based on their experience with you they place a bad survey which impacts your performance and possibly effect your bonus.

Explore other reviews about Intuit

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

internal mobility culture lets you stay engaged and challenged. has access to latest techonologies to learn and grow. peers are good

Cons

strategy of the business is unclear given the recent stock price drop

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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