Awful - Customer Assistant Lidl Employee Review

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Mediocre pay and staff discount

Cons

Awful work life balance. Managers did not care for my mental health putting me on 40 hour weeks regardless of my 25 hour contract and asking for less hours. Was told flexible working request would be denied regardless of what the request is and I am 'supposed to be tired' from my job. I was told this after asking for night shift as I was struggling with constant 4 am starts. I was also told many times I could switch to nights and eventually just got told no and there was nothing I could do. Shifts go changed just a couple days notice but no one actualy notified me. When I brought this up I was told it shows I am not committed to my job resulting in an extended probation period. New store manager also had no idea what they were doing messing up shifts and cause many people to hand thier notice in.

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Lidl Response
3w
Thank you for your honest feedback, and for your hard work. You’ve raised some important points that we’d like to discuss further. If you have the time, feel free to contact us at careers.sm@lidl.co.uk. Your local ERC is also available to support you, and their contact details can be found in your welfare area. We appreciate you taking the time to leave a review.

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5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

good company fair pay very nice

Cons

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3.0
Jun 1, 2026
Recommend
CEO approval
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Pros

Benefits are excellent, most people at the peer level are great. Clear performance expectations. Decent cross functional communication

Cons

Company leadership very European and doesn't quite understand the American consumer even after being in the US so long. Unreasonable expectations are the norm. No upward mobility unless you are European or speak fluent German.

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