Horrible company. - Customer Assistant Lidl Employee Review

1.0
Nov 18, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a 10% discount card 30 days leave Free uniform Pay slightly higher than other retail stores

Cons

Ok, if you value your home life, relationships, financial security, mental wellbeing please do not work for Lidl. It’s simply dreadful and a thoroughly miserable experience Non existent training. You get a training plan but after a week it’s forgotten about Racist Management. If you are not English, you will be racially abused by shift and store managers (note, I’ve witnessed this daily in 3 branches) If you are new you will be working every weekend. Sexism - Women on tills, men doing the heavy lifting. Oh, if you are pregnant, be prepared to be looked down upon when you can’t lift a tray of heavy tins potentially harming your unborn child. No work place assessment for such things. Pregnant women are almost seen as an inconvenience. Rotas change frequently so you have no chance to have a life outside Lidl Uniform is terrible (and you have to buy your own shoes) No uniform allowance in wages (for cleaning etc) Always short staffed (whether to save money or people just don’t turn up) Horrible customers. Always have an issue, not enough money, always argue over the slightest thing. Witnessed staff being threatened or reduced to tears Always trying to send staff home early to ‘save hours’. Inconsistant wages. Could be anything from £80 - £150 different each month. Impotent Welfare team which appears only to exist to appease staff and have no power whatsoever Dangerous. You will suffer one one injury a week Unhealthy culture. Fast food, smoking, sugary drinks. Not to mention danger of catching something from the out of date food that is left to rot in the warehouse. Dirty staff areas. Awful RDC. They either deliver late, too much, too little on pallets that have been stacked ridiculously high. Area managers come in expecting Harrods. Inconsistent wage structure. Constant breaking of Working Time Regulations (on a late shift, you may only have a 7 - 8 hour break as you have a 5am start the following day) Oh, they did a Vibe survey recently. Everyone thought it would be a chance to give feedback. No chance, a few generic questions and that was it. No chance to put your only concerns. And the result of that survey was.... nothing has changed. Please, for your own mental health, look someone else.

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Lidl Response
7y
We really appreciate you taking the time to leave a review on your experience. We want the employee experience to be the same across the business, so take feedback like this very seriously. You can contact us at careers.sm@lidl.co.uk to discuss the points you have highlighted in your review. Thanks again we do wish you the very best with your future career. - Andy, Recruitment team

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