Customer Service Assistant part time (2years working there) - Customer Service Assistant Lidl Employee Review

3.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is good for a supermarket, £7.10/£7.50 starting then every year you are with the company your pay will go up say 40p per hour. Meet some amazing people that you work with and also so many different types of customers. 10% discount card for staff, every Christmas you get a goody box full of "chrismassy" items from the store.

Cons

Long hours e.g. 2-11pm, 8am-6pm meaning you can go ages without a break. Some managers believe that things should be done in an unrealistic time frame. Depending on who you know within the store will sometimes depend on whether you get shifts that are suited to you. Shift pattern can change without notice, even though it should be given. Unless you are firm with finishing times you could finish an hour after your finishing time. Can be called to work during your holidays to work a shift or early in the morning on your day off.

Explore other reviews about Lidl

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

good company fair pay very nice

Cons

nothing its a good company

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are excellent, most people at the peer level are great. Clear performance expectations. Decent cross functional communication

Cons

Company leadership very European and doesn't quite understand the American consumer even after being in the US so long. Unreasonable expectations are the norm. No upward mobility unless you are European or speak fluent German.

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