Only as Good as your Last Quarter - Always on your Toes - Account Executive LinkedIn Employee Review

4.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Great for someone in their 20's/early 30's to work. Really nice People Great Commission Structure Unreal Office Free Food Gym Free Health/Dental Care 25 days off + time off at Christmas (no need to use days) + Extended Jan Leave optional Pension Massive Product Improvements over last 12 months Great Brand to work for, should help you get another job in the future

Cons

Only as good as your last Quarter, can hit your year early the minute you start tanking they'll be onto you Management are sometimes Sheep, just Yes Men. Promotions go to the wrong people most of the time, complete brown nosers. Who waste everyone elses time doing projects just for them to look good with no real outlay. You could be a subpar rep just dragging yourself across the line but if you someone's best mate you'll go far. However I'm sure that's not unique to LinkedIn but so omnipresent here. You can try get on with hitting your number but you'll have to do all this extra stuff that isn't in your role to look good With the Takeover, trips like GSK have been pulled which is understandable. Rumours of commission structure changing so reps make less money. Fixed Salary is way behind other SaaS Vendor's like SFDC/Docusign Made do ton's of trainings that are irrelevant No Autonomy in the role like before, everything is micro managed like your a child. If you've a bad manager you're going nowhere, they've give some sales roles and sales manager roles to people who haven't sold anything in their life and frankly haven't a clue how to help you.

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5.0
May 28, 2026
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Pros

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Cons

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3.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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