Good place to work (if you just want a job to pay the bills + great perks) - Anonymous employee LinkedIn Employee Review

3.0
May 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Benefits (matching 401k, comprehensive health/dental/vision, Crossover Health partnership so you can easily make your appointments, $2000 "Perk Up" benefit to be used on child care, pet care, gym, or massages) - Workplace Perks (onsite coffee bar, multiple cafeterias, amazing chefs, gym + exercise classes, great facilities, snacks/drinks/fruit/etc) - Commuter Benefits (free CalTrain pass, shuttles) - Flexible work schedule -- a lot of managers do not sit in your office (obviously, depends on the organization you are in) so they are flexible about WFH as long as you are performing your job - Salary is decent (not the most competitive or the highest.... but it's offset by all the perks you get from the company)

Cons

- For a company that is in the talent business - helping people find jobs -we are really bad about internal movement to different organizations/roles. It's extremely difficult, and there is no bias towards internal candidates. They essentially want someone who already has done the job vs looking at transferable skills and keeping talent at LinkedIn. It's a real bummer, as this is a key reason why great talent have left LinkedIn to pursue their dream job at competitor companies that were willing to "take a chance" on them. - A lot of "high performers"/"high achievers" have left the company, so the leftover employees are mostly there just to do their job and go home. Not that this is necessarily a CON - but just something to point out. If you are looking to really learn and grow - fast - this is not the place for you. Most folks are here to do their job, do it well, and then leave. - Microsoft acquisition is slowly starting to creep in....

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Cons

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3.0
Feb 21, 2026
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Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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