Strong perks but low compassion - Sales LinkedIn Employee Review

2.0
Jan 5, 2021
Recommend
CEO approval
Business Outlook

Pros

When Jeff was there, I saw a lot of potential and true compassion for the employees. It's hard to do with such a huge company, but it was felt. The company also offers incredible compensation and amazing perks!

Cons

The way Ryan and the C-suite handled the diversity issues was disgusting. All talk, no action. Very fake. Listen to your very small pool of diverse employees... they want opportunity equally and equitably, not just because they are from a minority group. They/we deserve that. Leadership made it uncomfortable for all. Additionally, the lack of compassion from the c-suite and senior leadership regarding the layoffs was honestly quite shocking. It was inevitable and understandable that it happened, but Jeff would have never allowed it to be done the way it was. Why did we all wake up to a middle of the night email and a post on LinkedIn to the public from our CEO? You respect our employees but not enough to handle it inernally first. Do better. And then to share that it was not based on performance. So tell me... what was it based on? Favoritism by the Director level... that is it. In a nutshell... this company is fake. If all you care about is comp and benefits, this is the place for you. But they do not practice their values authentically.

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5.0
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Pros

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Cons

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3.0
Feb 21, 2026
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Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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