Smoke and mirrors - Customer Support LinkedIn Employee Review

2.0
May 18, 2022
Recommend
CEO approval
Business Outlook

Pros

-Generous time off i.e. Shutdown week (July and December), LIftUp, InDay. -Employee Resource Groups, emphasis on diversity and inclusion -Healthcare and Dental premium paid for (although keep in mind that you still have to pay for visits) -solid Work/Life balance

Cons

-pay is egregiously substandard compared to the overall tech industry -Company Shutdown for Support have gradually been chipped away. This was a 'perk' that was brought when I was initially hired however with the emphasis to staff chat support, this time off is being stripped away and you are being forced to work! ** -mobility is based more on how much you kiss up to management rather than skills -Lack of transparency, there is never a concrete answer for anything pertaining to procedures, etc.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

InDay Your carrier is in your hands

Cons

have to be in good books of everyone.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing perks and nice people. Perks: I was able to purchase new luggage with the help of some internal points for my performance. Unfortunately, I have not traveled since I left the company with the luggage. Travel also changed after I took the job and I was a global traveler.

Cons

I ended up quitting my job to look for a new job in 2024. The exit from the company was extremely poorly managed by my manager and the HR staff. I had a very difficult time networking after I left the job which is funny given that it is a social networking platform. I felt like there was still a presence from the company even after joining She Runs It, a third-party networking platform for women. I expected more from LinkedIn during my departure. I was unaware what impact working at this company could have on my career. They should really help their employees with their next role and applying as a lot of the applications occur on the platform. There was only an opportunity to interview and reach out to people that worked for LinkedIn at B2B, even though I have B2C experience. AI has really complicated the process as well with writing etc. since leaving.

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