Where do I start...
- Management couldn't care less about the staff generally. They always expect extra, nothing is ever enough. You could work all the extra hours in the world, and if you say no just one time, they'll be making you feel awful for it.
- Significant lack of staff, yet customer assistants are expected to do more to make up for the lack of staff, no matter what. Managers just sit around and do nothing.
- A lack of training is provided to managers, so they have no idea how to create engagement within the team or motivate the team. No idea how to handle difficult situations and no care for work-life balance.
- When I left the company, they failed to process my leavers form on time and they had over 2-weeks to do so. This resulted in me having to pay almost £2000 back to the company.
- HR is useless.
- Company tries to implement so much change and so frequently that there is never time for anything to settle and for anyone to adapt to the changes comfortably.
- Poor behaviour from staff is almost never dealt with properly.
- There can be a toxic culture within the store, with certain cliques between certain people.
- Training provided to new starters is non-existent and then new starters are judged by experienced staff and managers for not knowing how to do things.
- Nepotism is rife, managers really do have their favourites.
- Company never role-models its values, as much as they try to make it look like they do.
- Career development opportunities come to those who suck up to management, and the training of skillsets to help with development is poor, as demonstrated by those who actually progress.
- The way some managers speak to and treat staff can be disgusting.
