Absolutely horrendous - Manager Marks & Spencer Employee Review

Hi there, and thank you so much for sharing your thoughts with us. We appreciate your openness and honesty. It's disheartening to learn about the concerns you've raised, and we want to sincerely apologize for any discomfort you may have experienced during your time with us. Your feedback has caught our attention, and we want you to know that this isn't reflective of our usual way of doing things. We've invested a lot in upholding values that foster a positive and supportive environment. It's disheartening to hear that we may have fallen short of those expectations. At M&S, our utmost priority has always been the well-being of our colleagues. We strive to create an atmosphere where everyone feels fully supported and empowered to be their best while working as part of our team. Your well-being is crucial to us, and we're committed to taking the necessary steps to ensure that we continue to improve in this regard. Thank you again for bringing these matters to our attention. Your insights are invaluable, and we're dedicated to addressing them with the seriousness they deserve. If you'd like to share or discuss this with us further, please do get in touch with our team via LMAS@marks-and-spencer.com, and we'll be in touch to better understand the concerns you've raised. Marks and Spencer