Very Mid - Customer Support Mary Kay Employee Review

2.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits and work life balance was good

Cons

Managers were very evil and cruel at times

Explore other reviews about Mary Kay

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

People-oriented, good values, strong mission

Cons

Sometimes awkward hierarchy and employee performance review process

3.0
Feb 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, amenities at the Mary Kay Building, and overall a mostly pleasant place to work from a day to day perspective.

Cons

Senior management seems totally lost. Strategy is ever shifting, and seems based more on whatever management's current flight of fancy happens to be. Little to nothing has been done to address the very real long-term issues related to the business. There's a reluctance to meaningfully change or address systemic issues leading to an existential risk to the business. It's so bad, the former CEO is suing the current CEO for mismanaging the company. They are father and son. It's that bad.

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