Stable job with teamwork, but customer pressure exists - Customer Service Mary Kay Employee Review

People-oriented, good values, strong mission

Sometimes awkward hierarchy and employee performance review process

Wonderful coworkers, amenities at the Mary Kay Building, and overall a mostly pleasant place to work from a day to day perspective.

Senior management seems totally lost. Strategy is ever shifting, and seems based more on whatever management's current flight of fancy happens to be. Little to nothing has been done to address the very real long-term issues related to the business. There's a reluctance to meaningfully change or address systemic issues leading to an existential risk to the business. It's so bad, the former CEO is suing the current CEO for mismanaging the company. They are father and son. It's that bad.