Mid- to upper level management (Director) - Director Mary Kay Employee Review

2.0
Jul 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Has a wonderful history. Pretty building and a sales force that sparkles. Nice pay. Pretty good benefits and there are smart minds trying to make a difference.

Cons

Has lost the true understanding and foundation of the culture. It's just words now. No one knows what's going on. Direction is almost non existent. There is little to no communication or unity from the executive level. There are some good VPs and Directors, but also far too many weak VPs and Directors. It's like the leadership of the company doesn't care anymore. The C-suite members don't seem to like each other and have become ineffective. And the product offering needs work. The whole company needs a makeover. So sad. Where this company used to be one to study and learn from, it's now just become another ok company.

Explore other reviews about Mary Kay

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

People-oriented, good values, strong mission

Cons

Sometimes awkward hierarchy and employee performance review process

3.0
Feb 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, amenities at the Mary Kay Building, and overall a mostly pleasant place to work from a day to day perspective.

Cons

Senior management seems totally lost. Strategy is ever shifting, and seems based more on whatever management's current flight of fancy happens to be. Little to nothing has been done to address the very real long-term issues related to the business. There's a reluctance to meaningfully change or address systemic issues leading to an existential risk to the business. It's so bad, the former CEO is suing the current CEO for mismanaging the company. They are father and son. It's that bad.

See reviews by: Helpful|Rating|Date|All