Not too Corporate but also Old School - Customer Success Manager, Mid-Market Meltwater Employee Review

4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance 9-5 log off work in pods and work together cool coworkers

Cons

cliquey old school strict on RTO policy little PTO days

avatar
Meltwater Response
4mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with work-life balance, collaborative pod structures, and the people you work with - those are all important parts of how we aim to operate. We also appreciate your honesty around areas where we can continue to improve. We recognize that flexibility, inclusivity, and time off are important to our employees, and we’re actively reviewing how our policies can best support different needs while still enabling strong collaboration and performance. Creating an environment where everyone feels included and heard is an ongoing priority. Thank you for taking the time to share your perspective - feedback like this helps us continue to evolve.

Explore other reviews about Meltwater

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at

Cons

No cons good place to work at

avatar
Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

avatar
Meltwater Response
2w
Thank you for taking the time to share your feedback and for your contributions during your years at Meltwater. We're pleased to hear that you found value in our product, enjoyed working with your colleagues, and viewed the experience as a strong foundation for developing sales skills. We strive to create opportunities for learning and professional growth, particularly for those early in their careers. We also appreciate your candid feedback regarding benefits, compensation structures, management practices, travel policies, and career progression opportunities. We recognize that employee experiences can vary, and feedback such as yours is important in helping us evaluate how we support our teams and foster a positive workplace environment. As a global organization, we continually review our programs, policies, and development opportunities to remain competitive and to meet the evolving needs of our employees. We are committed to creating an environment where employees feel supported, empowered, and able to grow their careers. Thank you again for sharing your perspective. We wish you success in your future endeavors.
See reviews by: Helpful|Rating|Date|All