Would give it more stars but... - Manager Meltwater Employee Review

1.0
Feb 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Giving 1 star because it's a pretty bad experience working here except for the select few who agree to sweep things under the rug, sharpen their elbows, and give up any form of outside Meltwater life. Also the 5 star reviews on here are fake so someone needs to be truthful. Pros: People are cool, young tech company but it can be frat/bro heavy at times The company doesn't cut corners for neat team events, lots of alcohol, and nice dinners when out so that's fun if you're into that You can work with a lot of different clients in both client success and things on CA side so good diversified experience Pays good if you hit quotas because, sales

Cons

We can start with the product. It's nothing great. Google Alerts wearing a tiara while carrying a luxury purse full of journalist contacts. The cutting edge software is from partners or from acquisitions that nobody really gets to sell. None of it really affects businesses Beyond the product, there's really no direction from top down with company. Sometimes it can be lack of direction, other times its total lack of communications. A lot of lingo and aspirations thrown around but they can't seem to get the day-to-day figured out at all. Theres always talk of cool things happening but at the end of the day, you're still shoving media alerts or upsells down peoples throats to hit your monthly targets and hopefully be promoted because you've done it a few times in the past A lot of turning a blind eye to things from HR issues to doing things behind clients back. Once the month turns over or your office hits, everyone forgets about things and moves on. Competitors know what they do well in the space, Meltwater really doesn't and tries to do everything crazy well which can be annoying and isn't sustainable

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Meltwater Response
6y
Thank you for your review and sorry your feel this way about your time at Meltwater. There are no fake reviews on our Glassdoor account, but we certainly appreciate your feedback on areas we can improve. It's great to hear that you connect with your coworkers and are enjoying our fun and social culture. In a fast-paced, and fast-growing company, clear communication and strategic direction can definitely be a challenge. That being said we are always looking to improve and invest in these areas so thanks for your review. I'd encourage you to get in touch with your Area Director to voice some of these concerns as well.

Explore other reviews about Meltwater

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at

Cons

No cons good place to work at

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Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

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