Fake it till you make it...out of the company - Client Success Meltwater Employee Review

2.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the best coworkers you will ever have that will soon become some of your closest friends, mostly because the pains of working at Meltwater will bring you closer together. Fun closing nights if and only if you are on quota Overall good sales training, mostly because you constantly shoving contracts down client's throats, but the training and skills will allow you to have good job prospects once you are able to get out

Cons

The aggressive sales tactics here are astonishing and management only cares about the bottoms line number at the end of the day. You are expected to sell insane amounts in client success while simultaneously being their "trusted consultant". Newsflash no one is going to trust you or even want to renew when you have this big an emphasis on upselling these people stuff they don't want or need. You are treated like a child both professionally and personally. You will have your talk time and dials monitored and you will be reprimanded or shamed if it is under a certain number or if you are at the bottom of the pack for anything. You constantly being ranked and stacked / pitted against your peers, which they think is motivating but it absolutely is not. They run pointless competitions week after week for contracts, talk time, etc. all for a 25$ gift card that they likely will forget to give you just to make you work even harder. You will bring in 3x as much $ for the company than your entire salary in just one month. Meltwater pays SO far below the industry standard its actually a joke. They get people new out of college and sell you on the fun team events and coworkers so you forget just how mistreated and underpaid you are. If you are at your desk 1 minute past the designated lunch hours or start times, you will be pulled into a room for a talking to as well. You will be forced to use your very limited PTO if you have to step out for a moment to go to the doctor. Taking off time or leaving for personal reasons is extremely frowned upon.

avatar
Meltwater Response
6y
Thank you for your review and sorry that your experience at Meltwater did not live up to our values and the culture we strive to create. We do take feedback very seriously and are always looking for ways to improve and better support our employees, so thanks for your feedback.

Explore other reviews about Meltwater

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at

Cons

No cons good place to work at

avatar
Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

See reviews by: Helpful|Rating|Date|All