Don't you dare - Client Success Representative Meltwater Employee Review

1.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Met a few decent people, and learned what I don't want in a company.

Cons

Flexibility doesn't exist Leadership will strip away any self confidence you have Base Salary & Commission Structure is low & confusing No CRM system to track how you get paid "HR Team" also doesn't exist Unprofessional environment - loud music, must be at your desk at all times, literally tally how many times you go to the bathroom, everyone puts everyone down and is in a click Platform has constant system errors, and most clients don't even use the platform In order to hit your "quota" will you illegally log into clients accounts and click around to hit engagement bonus Forced to auto renew clients if they might the slightest hint they aren't renewing High turnover rate because everyone hates working there Worst time of my life, regret working here

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Meltwater Response
6y
Thank you for the review and feedback, we are always looking for ways to improve. What you're describing in your work environment is not consistent with our values and I encourage you to reach out to our HR team to lodge a complaint. You can email us at hr.americas@meltwater.com.

Explore other reviews about Meltwater

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at

Cons

No cons good place to work at

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Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

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Meltwater Response
1w
Thank you for taking the time to share your feedback and for your contributions during your years at Meltwater. We're pleased to hear that you found value in our product, enjoyed working with your colleagues, and viewed the experience as a strong foundation for developing sales skills. We strive to create opportunities for learning and professional growth, particularly for those early in their careers. We also appreciate your candid feedback regarding benefits, compensation structures, management practices, travel policies, and career progression opportunities. We recognize that employee experiences can vary, and feedback such as yours is important in helping us evaluate how we support our teams and foster a positive workplace environment. As a global organization, we continually review our programs, policies, and development opportunities to remain competitive and to meet the evolving needs of our employees. We are committed to creating an environment where employees feel supported, empowered, and able to grow their careers. Thank you again for sharing your perspective. We wish you success in your future endeavors.
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