Worst decision for my career! - Client Success Representative Meltwater Employee Review

1.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

You will certainly learn the value of hard work at Meltwater. Managers plan fun outings and celebrations.

Cons

Please be aware of the patterns of behavior at this company. Look at the spike of positive reviews on the SAME day in Feburary 2015. There is no individuality at this company, and no independent decision making within Client Success. Clients are managed according to a schedule pushed on to you by upper management, which is solely focused on renewing clients as early as possible. Client Success is essentially a fancy word for SALES. If you are looking for an actual relationship management position, and to be respected by your clients as a high-value consultant, this is not the role for you. You will be seen by most clients as an annoyance. This originally stems from the way prospective clients are treated during the sales process.

Explore other reviews about Meltwater

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at

Cons

No cons good place to work at

avatar
Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

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Meltwater Response
2w
Thank you for taking the time to share your feedback and for your contributions during your years at Meltwater. We're pleased to hear that you found value in our product, enjoyed working with your colleagues, and viewed the experience as a strong foundation for developing sales skills. We strive to create opportunities for learning and professional growth, particularly for those early in their careers. We also appreciate your candid feedback regarding benefits, compensation structures, management practices, travel policies, and career progression opportunities. We recognize that employee experiences can vary, and feedback such as yours is important in helping us evaluate how we support our teams and foster a positive workplace environment. As a global organization, we continually review our programs, policies, and development opportunities to remain competitive and to meet the evolving needs of our employees. We are committed to creating an environment where employees feel supported, empowered, and able to grow their careers. Thank you again for sharing your perspective. We wish you success in your future endeavors.
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