Good people plagued by disjointed micro-managers and a mashed together product suite - Product Support Meltwater Employee Review

2.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good lower level team members who strive to try and achieve positive work-life balance "Unlimited" PTO privy to manager approval

Cons

A disconnected executive and HR team who are so far from removed from the needs of their employees. It's clear most people are thought of as cogs in their sales machine. Company leadership pushes for a return to office without even putting together a solid plan. Promised weekly lunch was not put together in time for employee returns. The company would rather spend money hiring celebrity keynote speakers than spend that money on its employees. Hired as work-from-home and then were told that we'd be required to be in office with no financial compensation. This is not an equal opportunity decision, a mandated return to office explicitly limits some employees from being able to work effectively, This amounts to a pay decrease over the last three years. A slap in the face to all of your employees and shameful leadership decisions reeking of bad micro-management, Slashed benefits when compared to the companies which Meltwater acquired. The new contract has so much less coverage for basic medical needs and the cost has been passed on to the employee.

Explore other reviews about Meltwater

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at

Cons

No cons good place to work at

avatar
Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

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Meltwater Response
2w
Thank you for taking the time to share your feedback and for your contributions during your years at Meltwater. We're pleased to hear that you found value in our product, enjoyed working with your colleagues, and viewed the experience as a strong foundation for developing sales skills. We strive to create opportunities for learning and professional growth, particularly for those early in their careers. We also appreciate your candid feedback regarding benefits, compensation structures, management practices, travel policies, and career progression opportunities. We recognize that employee experiences can vary, and feedback such as yours is important in helping us evaluate how we support our teams and foster a positive workplace environment. As a global organization, we continually review our programs, policies, and development opportunities to remain competitive and to meet the evolving needs of our employees. We are committed to creating an environment where employees feel supported, empowered, and able to grow their careers. Thank you again for sharing your perspective. We wish you success in your future endeavors.
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